Slow PCs & malware
PC tune-ups, virus and ransomware removal, browser hijacker cleanup, performance fixes.
Honest Tech.
Built Right.
Same-day in-home IT support and custom PC builds across NJ, NYC & Philly.
Same-day available
Locally owned · 8+ years
Friendly, no-jargon help
~5 min reply time
Already worked with us?
Quick Access
Get Support
White-glove house calls and remote tech support for home and small business issues. Start here for assistance.
Build and Buy
Custom PC builds, prebuilt picks, and parts guides — so you spend money on the right things.
Tools and Software
Free, trusted software for malware removal, disk analysis, cleanup, and everyday essentials.
How It Works
Get help in three simple steps.
No confusing tickets. Just an honest tech on the line in minutes.
1
Call, text, or email
Tell us the symptoms in plain English. A real person picks up — usually within 5 minutes.
2
Free phone diagnosis
We narrow down the issue and discuss your options before we come down — so you know exactly what to expect.
3
Fixed, on-site or remote
In-home across NJ, NYC, and Philly, or remote screen-share. Most jobs done the same day.
Why HonestTechs
Different from the big-box guys.
A short list of what you actually get when you call us instead.
Real human, every time
Same number, same person. No phone tree, no script, no hold music.
No upsells, ever
We tell you what's wrong and fix it. Nothing extra you don't actually need.
Local & accountable
We live and work in the tri-state. If something needs another look, we're a phone call away.
Friendly & clear
No tech-talk, no talking down. Just simple explanations you can actually follow.
FAQ
A quick place for common questions, plus a direct way to reach out when you want help with support, upgrades, or a custom build.
Do you help with regular home tech problems too?
Of course! The services side covers everyday support like troubleshooting, setup help, slow PCs, Wi-Fi issues, and general home tech assistance.
Can you help me choose between a prebuilt and a custom PC?
Of course! We can help you compare options, figure out what fits your budget, and decide whether buying prebuilt or building custom makes more sense.
Can you help me build the Custom PC?
Of course! If you want a finished system, we can handle the build. If you want to learn, we can guide you through the process.
Reach out anytime
Real human, real help.
Whether it's something urgent or you're just sizing up a future project, we're happy to talk it through. No pressure, no hard sell.
Get Support
On-Call IT Specialist.
Same-day in-home & remote support across New Jersey, NYC, and Philadelphia. Real human, real fix, no jargon.
Same-day available
Locally owned · 8+ years
Friendly, no-jargon help
~5 min reply time
Already worked with us?
Pick a way to reach us
What We Help With
Tech help, in plain English.
Whatever's frustrating you — chances are we've fixed it a hundred times. Pick the closest match and call us, or just describe the problem when you reach out.
Wi-Fi, internet & network
Dropping signals, dead spots, slow speeds, ISP fights, mesh setup, and full home network builds.
New PC setup & data transfer
Brand-new PC out of the box, set up properly. Files, photos, accounts, and apps moved over from your old one.
Smart home, TVs & sound
Smart-home setup, security cameras, TV / Roku / Apple TV, surround sound, doorbells, and full integrations.
Printers, devices & software
Printer setup & "offline" fixes, mobile device pairing, Office / 365 / antivirus installs, and license headaches.
Friendly in-home tech help
"I just need someone to come over and help me." Walk-throughs, lessons, account fixes, password resets — judgement-free.
Sound Familiar?
Common things we hear every week.
If any of these sound like your week, you're in the right place. Call or text — we'll know what to do.
My computer is suddenly really slow.
Pop-ups won't go away or my browser keeps redirecting.
Wi-Fi keeps dropping or running really slow.
My printer says "offline" and won't print.
I just got a new PC and need help setting it up.
I need to move my files from my old computer.
Locked out of my email or an account I need.
Blue screen, random restarts, or freezing.
My TV / Roku / sound system won't connect.
Forgot my password and don't know what to do.
Availability
Need Help Now?
One call. Real fix.
Pick up the phone or send a text — we'll know what to do, what it'll cost, and when we can be there. No tickets, no hold music.
FAQ
A quick place for common questions, plus a direct way to reach out when you want help with support, upgrades, or a custom build.
Do you help with regular home tech problems too?
Of course! The services side covers everyday support like troubleshooting, setup help, slow PCs, Wi-Fi issues, and general home tech assistance.
Can you help me choose between a prebuilt and a custom PC?
Of course! We can help you compare options, figure out what fits your budget, and decide whether buying prebuilt or building custom makes more sense.
Can you help me build the Custom PC?
Of course! If you want a finished system, we can handle the build. If you want to learn, we can guide you through the process.
Custom PC Builds
Want it built for you?
We've got you.
Picked, built, tested, and delivered locally — or pick it up and build with me! Lifetime tech support from a real human.
Build Resources
Custom · Local · Personal
Custom-built vs. off-the-shelf prebuilt.
If you're choosing between a local custom build and a big-box prebuilt, here's the honest difference — point by point.
HonestTechs Build
Local · Custom · Personal
- Hand-picked parts — sized to your needs and budget
- Clean Windows from a fresh ISO. Zero bloatware, zero trialware
- Built locally — or build alongside us
- Full manufacturer warranties on every part
- Fully upgradeable for years
- Lifetime tech support from the same person who built it Note: support is a paid service — billed at our standard hourly rate, no subscription.
- One conversation. One tech. One phone number.
Big-Box Prebuilt
Off-the-shelf · Mass-produced
- One-size-fits-all configs — you pick the closest tier and hope
- Bloatware, trial software, locked-down system images
- Warranties often compressed or voided on swapped parts
- Proprietary motherboards and PSUs that limit upgrades
- Tier-1 phone support reading from a script
- Hold music. Tickets. A different agent every time.
Already Have a Gaming PC?
We service and upgrade what you've got.
Bought your rig somewhere else, built it yourself, or finally ready for an upgrade? We work on every brand and every part — no upsell.
GPU & CPU upgrades
Newer card or chip without rebuilding from scratch. We size it to your PSU, case, and motherboard.
SSD & storage upgrades
Faster Gen4 NVMe, more capacity, or a clean migration of your data — no reinstall headaches.
Thermal repaste & cooler swap
Hot CPU? Loud fans? Fresh thermal paste, AIO swaps, and airflow tuning — your PC will feel new again.
Dust cleanup & deep clean
Years of dust gone. Fans, heatsinks, and filters cleaned. Cable management redone while we're in there.
Crash, BSOD & freeze fixes
Random restarts, blue screens, or freezing under load? We diagnose hardware vs. software the right way.
Shop Tech and PCs
Amazon Parts
Search gaming PC parts, peripherals, and upgrade components.
Micro Center
Check CPU, GPU, motherboard, and bundle deals.
Newegg
Browse deep PC hardware inventory and accessories.
Best Buy
Mainstream desktops, gaming PCs, and local pickup options.
NZXT
Clean prebuilt systems and parts from a boutique brand.
iBUYPOWER
Ready-made gaming desktops and current prebuilt offers.
What To Expect
From phone call to finished build.
No surprises, no mystery — and no parts ordered until you say go.
1
Call & discuss
Tell me what you need — games, monitor, budget, deadline. We chat in plain English on the phone, no jargon required.
2
Spec & build
I send a parts list, you approve every part, and we build + stress-test it for stability and thermals before it leaves the bench.
3
Pickup, delivery, or built at your place
Pick up locally, delivered across NJ/NYC/Philly, or built at your place if you'd rather watch it come together. Lifetime tech support either way.
Tools and Software
The toolkit we actually use.
The same free, vetted utilities we install on every customer's machine. No ads, no bundled trials, no fake "speed-up" nonsense — just tools that genuinely work.
Security & Malware Removal
HitmanPro
Tiny scanner with no full install, fast scans, and strong detection backed by Sophos and Bitdefender tech.
VirusTotal
No download required. Upload any suspicious file and it scans with 70+ antivirus engines instantly — right in your browser.
ESET Online Scanner
Free second-opinion virus scanner that runs in your browser without conflicting with your existing antivirus. Great for confirming a clean system.
Disk & Storage
Hardware Diagnostics
HWiNFO
Detailed hardware sensors, temperatures, voltages, and a full system inventory all in one window. Free for personal use.
CPU-Z
The standard tool for inspecting your CPU, motherboard, RAM, and chipset details. Lightweight, portable, and free.
GPU-Z
The graphics-card equivalent of CPU-Z. See GPU model, clocks, memory type, BIOS version, and live sensor data at a glance.
Don't want to DIY?
Let us run them for you.
If a tool flagged something scary, your PC is still slow, or you'd just rather have a pro handle it — we'll come run these tools on-site or remote. Same-day across NJ, NYC, and Philly.
Wi-Fi & Network
Speedtest by Ookla
The standard for checking your real internet speed. Runs in any browser, no install. Great first step for any Wi-Fi complaint.
Fing
Scans your home network and lists every device connected. Spot bandwidth hogs, unknown devices, and general Wi-Fi issues fast.
Advanced IP Scanner
Fast, free Windows network scanner. See every device on your network with hostnames, IPs, MAC addresses, and shared folders in one window.
Backup & Recovery
Cleanup & Performance
Password Managers
Benchmarks & Stress Tests
Cinebench R23
The go-to CPU benchmark. Compare your processor's real-world performance against millions of others in seconds.
FurMark
Punishing GPU stress test. The fastest way to expose thermal problems, unstable overclocks, or a failing graphics card.
3DMark
The standard real-game GPU benchmark. The free Basic Edition on Steam runs the Time Spy and Fire Strike tests used by reviewers worldwide.
OCCT
Stress test your CPU, GPU, RAM, and power supply to expose stability issues, thermal throttling, or weak hardware. Free for personal use.
Must-Have Software
Google Chrome
The most widely supported browser. Essential first install on any fresh PC.
7-Zip
Free, open-source file archiver. Handles ZIP, RAR, 7z, and everything else. No ads, no upsells.
VLC Media Player
Plays literally anything — video, audio, DVDs, streams. Zero codec installs needed.
PowerToys
Microsoft's official utility pack — FancyZones, PowerRename, Color Picker, and a dozen other power-user tools in one install.
Rufus
The standard tool for creating bootable USB drives — Windows installs, Linux distros, and rescue environments. Open source.
About Us
Local tech team serving New Jersey, New York City, and Philadelphia with honest advice and hands-on support.
Who We Are
Hi, we're HonestTechs.com. We've been helping people with their tech for over 8 years, from troubleshooting slow PCs and fixing viruses to building custom gaming rigs and setting up new systems.
What started as helping friends and family grew into a full-time passion. We specialize in finding practical, affordable solutions for home and small business tech needs, and we genuinely enjoy the problem-solving process.
Whether you need hands-on support in your home, remote assistance, or advice on building or buying your next PC, we're here to help. No confusing jargon, just straightforward tech guidance.
What We Offer
In-Home Support
Virus removal, PC tune-ups, setup, repairs, and data transfer at your location across NJ, NYC, and Philly.
Remote Support
Get help troubleshooting, setting up software, or learning how to fix things over video or screen share.
PC Building
Help choosing parts, advice on build vs. buy, or finished builds for gaming, streaming, or work.
Tech Advice
Questions about upgrades, performance, software choices, or how to keep your PC running smoothly.
Contact Info
Already worked with us?
Service Area
We serve all of NJ, NYC & Philadelphia.
Same-day in-home tech support and PC builds across all 21 New Jersey counties, the five NYC boroughs, and the city of Philadelphia. Type your address, ZIP, or town to check coverage.
In service
Outside service area